(1) Vendor needs to provide billing services to the government authority located in Rhode Island.– The vendor may propose a billing service fee structure that describes either a percentage rate charged for actual collections or a set amount to be charged on a monthly or annual basis.– The state will retain the option to modify administrative decisions regarding the management and billing of or receipt of payments for services rendered.– The vendor must have an established process for collecting delinquent payments.– Prepare a report of all payments received (i.e., credit card, checks, electronic fund transfers) listing date of receipt, receipt number, payor and amount with an allocation by receipt across all defined state revenue lines.– Provides a monthly accounting of delinquent accounts, past due dates, amount past due and efforts taken to collect amount due.– Maintain a mechanism for debt collection services, either through subcontracting a third–party or via current in–house, to be utilized at discretion when accounts are more than 60 days past due.(2) All question must be submitted no later than September 26, 2024.(3) A contract period will be for one year.
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