Vendor needs to provide state disbursement unit service to the government authority located in Rhode Island.
- Mail receipt
- Automated clearing house electronic funds transfer
- Deposits to state accounts
- Source document retention and retrieval
- Document imaging
- Customer service
- Payment processing
- Incoming paper payments
- Incoming electronic payments
- Online scheduled bank account payments
- Electronic payment alternatives
- Employer compliance
- Foreign currency processing
- Forged and fraudulent checks
- Payment processing problem resolution
- Misapplied payments
- Insufficient funds
- Account reconciliation and audit
- Account reconciliation
- Management reports
- Audits and inspections
- Vendor internal controls
- System requirements, data protection, and security
- Department computer system access
- Equipment and technical support
- Security and confidentiality
- Additional supportive services
- Marketing and public relations
- Comprehensive risk management
- Transition and implementation
- Service level requirements
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