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BILLING-1722 - USA (Providence, Rhode Island) - State Disbursement Unit and Electronic Payment Card Services - Deadline October 20,2022

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Posted Date : September 15,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : BILLING-1722
Government Authority located in Providence, Rhode Island; USA based organization looking for expert vendor for state disbursement unit and electronic payment card services.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide state disbursement unit and electronic payment card services to the government authority located in Providence, RI.
- A host of payment processing-related activities fall under the umbrella of state disbursement unit functions. capabilities to implement and operate a state disbursement unit include the following functions:
A. Collection of Child Support Payments,
1. Mail receipt,
2. Automated Clearing House (ACH)/Electronic Funds Transfer (EFT),
3. Deposits to State Accounts,
4. Source document Retention and Retrieval,
5. Document Imaging,
6. Customer Service,
B. Payment processing,
1. Incoming Paper Payments,
2. Incoming Electronic Payments,
3. Online Scheduled Bank Account Payments,
4. Electronic Payment Alternatives (other),
5. Employer Compliance,
6. Foreign Currency Processing,
7. Forged/Fraudulent Checks,
C. Payment Processing Problem Resolution,
1. Misapplied Payments,
2. Insufficient Funds,
D. Account Reconciliation and Audit,
1. Account Reconciliation,
2. Management Reports,
3. Audits and Inspections,
4. Vendor Internal Controls,
E. System requirements, data protection, and security,
1. Department Computer System Access,
2. Equipment and technical support,
3. Security and confidentiality,
F. Additional Supportive Services,
1. Marketing and Public Relations,
2. Transition and Implementation,
3. Comprehensive Risk Management.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be offsite.
Budget :
Deadline to Submit Proposals: October 20,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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