Posted Date : June 08,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-4346
Government authority located in Central Falls, Rhode Island, USA; based organization looking for expert vendor for information technology support and management services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide 24/7/365 information technology support and management services for all Police Department IT operations to the government authority located in Central Falls, RI.
- Comprehensive server, desktop and network support including real-time technical assistance, monitoring, and remedial and preventative maintenance. - Set up new users and perform basic support functions including the installation of PCs, laptops, tablets, printers, scanners, and software.
- Diagnose and correct desktop application problems, configuring laptops, tablets, and desktops (or equivalent) for standard applications identifying and correcting hardware problems, performing windows patches and updates along with other preventative maintenance.
- Install new servers, software and hardware and transfer data when acquired.
- 24/7/365 monitoring and alerting for all server/network related issues as necessary. - 24/7/365 monitoring and alerting for security/data integrity issues
- Technology planning, vision, operations, security, and high-level evaluation
- Maintain inventory of all IT-related assets.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 10,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-4346
Government authority located in Central Falls, Rhode Island, USA; based organization looking for expert vendor for information technology support and management services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide 24/7/365 information technology support and management services for all Police Department IT operations to the government authority located in Central Falls, RI.
- Comprehensive server, desktop and network support including real-time technical assistance, monitoring, and remedial and preventative maintenance. - Set up new users and perform basic support functions including the installation of PCs, laptops, tablets, printers, scanners, and software.
- Diagnose and correct desktop application problems, configuring laptops, tablets, and desktops (or equivalent) for standard applications identifying and correcting hardware problems, performing windows patches and updates along with other preventative maintenance.
- Install new servers, software and hardware and transfer data when acquired.
- 24/7/365 monitoring and alerting for all server/network related issues as necessary. - 24/7/365 monitoring and alerting for security/data integrity issues
- Technology planning, vision, operations, security, and high-level evaluation
- Maintain inventory of all IT-related assets.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 10,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$