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SW-48882 - USA (Rhode Island) - Tax Administration and Tax Collection Software - Deadline October 20,2021

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Posted Date : September 30,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-48882
Government Authority located in Rhode Island; USA based organization looking for expert vendor for tax administration and tax collection software.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide tax administration and tax collection software following services: tax administration; tax collection; data conversion; implementation; training.
- Tax Collection – Must Haves: E-Mail any bill or receipt; Escrow accounts – ability to download and import payment information from various banks and mortgage companies; Ability to export files to our general ledger system eFinance Plus for daily deposits by batch; Ability to export a file for refunds to our general ledger system eFinance Plus accounts payable; Reporting to include batch and trial balance (weekly, daily, monthly, and yearly); Must be able to create State File Transfers – RIMS and DMV lock file; Ability to manage a Tax Sale Process – Real Estate; Ability to create a Delinquent list by various criteria; Ability to write off past due amounts; Ability to create an MLC (Municipal Lien Certificate) for any property; Ability to see all accounts due for a property in one window and process payments on those accounts; Ability to add quick receivable – interest, NSF, and tax sale fees; Ability to send E-Mail reminders for any receivable (auto or manual, quarterly or annually depending on account); Ability to view all bills being received; Ability to add notes to an account, both for use internally and externally on bill; Ability to process preformatted letters by type; Ability to place flags on accounts for various reasons; Ability to process delinquent notices quarterly for real estate and MV; Ability to interface with Certified Payments / Govolution credit card system.
- System must include a public facing user friendly website/portal hosted by the vendor with the following items: Ability to pay all accounts online; Payment methods should include – credit cards, debit cards; All payment fees shall be borne by the taxpayer; Access payment history by account- at least 10 years; Ability to view and print bills; Ability to search by account number, address, or name; Ability to view payment history – date, amount paid, method, and balance; Ability to print an IRS report for taxes paid in a calendar year; Ability to process exemption applications online and view status; Online inquiry for escrow account companies; Ability to process an online declaration for tangible accounts; Ability to process an address change request; Ability to self-register for taxpayers; Ability to allow taxpayers to manage their own accounts for username and password.
(2) All question must be submitted no later than October 15, 2021.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 20,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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