Posted Date : February 24,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : RENTAL-2134
Government Authority located in Rhode Island; USA based organization looking for expert vendor for rental assistance support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide rental assistance support services on an as needed basis to the government authority located in Rhode Island.
- Application assistance services to tenants and landlords for the Rent Relief state rental assistance program, organizations will: Providing direct one-on-one assistance (virtual and in-person) to tenants and landlords to help them apply to the program; Facilitate the completion of applications and successful uploading of documents, and assist in obtaining application verification documents as needed; Assist in navigating the online application portal and ensuring applicants understand the necessary documents and information required; Answer applicant questions and provide support to tenants who do not have internet access or the ability to upload documents; Act as contact person for people who have unreliable means of communication (lack of consistent access to phone or email, homeless, etc.); Have the technological and infrastructure capacity to offer access to the online portal to applicants and ensure all tenants and landlords have equal access to the online application; Answer questions from applicants and direct them to Rent Relief RI call center and website for further information as necessary; Assist with setting up an online account in the Rent Relief RI online application portal and with setting up applicant email addresses if needed; Provide follow up to tenants and landlords as needed; Have bilingual accommodation to convey eligibility requirements and assist persons with limited English proficiency during the application process; Participate in trainings by state staff on eligibility requirements, including income calculations, the online application portal and the application process; Collaborate with state staff through regularly scheduled calls and progress meetings; Submit reports of activities to state and elevate questions requiring additional input from state staff.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: March 08,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : RENTAL-2134
Government Authority located in Rhode Island; USA based organization looking for expert vendor for rental assistance support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide rental assistance support services on an as needed basis to the government authority located in Rhode Island.
- Application assistance services to tenants and landlords for the Rent Relief state rental assistance program, organizations will: Providing direct one-on-one assistance (virtual and in-person) to tenants and landlords to help them apply to the program; Facilitate the completion of applications and successful uploading of documents, and assist in obtaining application verification documents as needed; Assist in navigating the online application portal and ensuring applicants understand the necessary documents and information required; Answer applicant questions and provide support to tenants who do not have internet access or the ability to upload documents; Act as contact person for people who have unreliable means of communication (lack of consistent access to phone or email, homeless, etc.); Have the technological and infrastructure capacity to offer access to the online portal to applicants and ensure all tenants and landlords have equal access to the online application; Answer questions from applicants and direct them to Rent Relief RI call center and website for further information as necessary; Assist with setting up an online account in the Rent Relief RI online application portal and with setting up applicant email addresses if needed; Provide follow up to tenants and landlords as needed; Have bilingual accommodation to convey eligibility requirements and assist persons with limited English proficiency during the application process; Participate in trainings by state staff on eligibility requirements, including income calculations, the online application portal and the application process; Collaborate with state staff through regularly scheduled calls and progress meetings; Submit reports of activities to state and elevate questions requiring additional input from state staff.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: March 08,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$