Posted Date : February 03,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-3145
Government Authority located in Arlington, Virginia; USA based organization looking for expert vendor for information technology technical support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide information technology technical support services which includes IT Enterprise Architecture (EA), Portfolio Management (PFM), Governance Operations, and IM/IT Requirements Management to the government authority located in Arlington, VA.
- Services shall provide support in ten (10) core functions: (1) CIO Strategic Support, (2) Data and Information Management, (3) Engineering Support, (4) IT System Support, (5) Network Support, (6) Information Assurance (IA)/Cyber Security, (7) Enterprise Business Intelligence (BI)/Enterprise Business Analytics, (8) Software Analysis, (9) Hardware Maintenance and Development, and (10) Business Process Reengineering (BPR).
- IT System Support: Submit technical solutions and procedures or policies that may define one or more configuration items, associated processes, or test procedures and can include schematics, specifications, software configuration documentation, interface control documentation, and quality assurance provisions; Ensure applications are compatible with current external commands and systems while confirming system compatibility with future interfaces in accordance with enterprise CIO guidance and task order specific; Configure, install, evaluate, customize, and maintain systems common use software (i.e., operating system, data base management aids, file management/data management, storage, models, retrieval protection, data communications, and distributed data base applications); Provide development support using one or multiple productivity tools (e.g. Kofax, MS Office, Adobe pro, IBM WebSphere, etc.), and assist with the preparation and maintenance of documentation pertaining to application systems development, operation and user support; Perform all system administrative functions such as maintaining procedures for backups/restore, documentation, system configurations, user account administration, etc.; Provide system analysis support for hosted applications by refining/clarifying requirements, coordinating development-testing activities, designing and implementing software programming changes, and documenting post deployment results to ensure performance is deemed acceptable and appropriate.
- Network Support: network connectivity, boundary protection, access control, and domain support to network users and enterprise assets that reside in both Unclassified and Classified environments to include Classified Naval Nuclear Propulsion Information (NNPI); Identify, analyze, and resolve network problems and installation, connection of workstations as well as network testing, user documentation, and administrator and user training; Develop and maintain configuration documentation (such as installation guides for images and application, configuration guides for servers and workstations, work breakdown structure) and provide artefacts for the development of the required certification and accreditation packages, quality assurance of compliance posture and is responsible for maintaining compliance with licensing agreements.
- Cyber security: Maintain current operating system and application patches to include operating systems, applications, Information Assurance Vulnerability Alert (IAVA), Information Assurance Vulnerability Manager (IAVM) and other mandated DoD/DoN requirements, support to establish/update/maintain measures necessary to protect the confidentiality, availability, integrity, authenticity and non-repudiation of IT enterprise assets to ensure information is protected against unauthorized access, disclosure, misuse, disruption or modification, support for administrative requirements to include formal and informal security documentation by Network Administrator, PMs, TMs and Application Owners.
- The place of performance may include both government site and contractor site in the following locations: Millington, TN, Great Lakes, IL, Atlanta, GA, Boston, MA, Chicago, IL, Cleveland, OH , Columbus, OH, Dallas, TX, Denver, CO, Houston, TX, Jacksonville, FL, Los Angeles, CA, Miami, FL, Detroit, MI, Minneapolis, MN, Nashville, TN, Newport, RI, New Orleans, LA, New York, NY, Norfolk, VA , Pensacola, FL , Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR, Raleigh, NC, Richmond, VA, San Antonio TX, San Diego, CA, San Francisco, CA, Seattle, WA, Saint Louis, MO, Lakehurst, NJ, Dahlgren, VA, Cherry Point/New River, NC, Kings Bay, GA, Mayport, FL, Ft. Walton Beach, FL, Milton, FL, Panama City, FL, Groton, CT, Little Rock, AR, Meridian, MS, Gulfport, MS, Biloxi, MS, Oklahoma City, OK, Pearl Harbor, HI, Yokosuka, Japan, Santa Rita, Guam, Camp Pendleton, CA, Ventura, CA, Lemoore, CA, and Washington, DC. Location of work will be specified at the task order level.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: March 05,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-3145
Government Authority located in Arlington, Virginia; USA based organization looking for expert vendor for information technology technical support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide information technology technical support services which includes IT Enterprise Architecture (EA), Portfolio Management (PFM), Governance Operations, and IM/IT Requirements Management to the government authority located in Arlington, VA.
- Services shall provide support in ten (10) core functions: (1) CIO Strategic Support, (2) Data and Information Management, (3) Engineering Support, (4) IT System Support, (5) Network Support, (6) Information Assurance (IA)/Cyber Security, (7) Enterprise Business Intelligence (BI)/Enterprise Business Analytics, (8) Software Analysis, (9) Hardware Maintenance and Development, and (10) Business Process Reengineering (BPR).
- IT System Support: Submit technical solutions and procedures or policies that may define one or more configuration items, associated processes, or test procedures and can include schematics, specifications, software configuration documentation, interface control documentation, and quality assurance provisions; Ensure applications are compatible with current external commands and systems while confirming system compatibility with future interfaces in accordance with enterprise CIO guidance and task order specific; Configure, install, evaluate, customize, and maintain systems common use software (i.e., operating system, data base management aids, file management/data management, storage, models, retrieval protection, data communications, and distributed data base applications); Provide development support using one or multiple productivity tools (e.g. Kofax, MS Office, Adobe pro, IBM WebSphere, etc.), and assist with the preparation and maintenance of documentation pertaining to application systems development, operation and user support; Perform all system administrative functions such as maintaining procedures for backups/restore, documentation, system configurations, user account administration, etc.; Provide system analysis support for hosted applications by refining/clarifying requirements, coordinating development-testing activities, designing and implementing software programming changes, and documenting post deployment results to ensure performance is deemed acceptable and appropriate.
- Network Support: network connectivity, boundary protection, access control, and domain support to network users and enterprise assets that reside in both Unclassified and Classified environments to include Classified Naval Nuclear Propulsion Information (NNPI); Identify, analyze, and resolve network problems and installation, connection of workstations as well as network testing, user documentation, and administrator and user training; Develop and maintain configuration documentation (such as installation guides for images and application, configuration guides for servers and workstations, work breakdown structure) and provide artefacts for the development of the required certification and accreditation packages, quality assurance of compliance posture and is responsible for maintaining compliance with licensing agreements.
- Cyber security: Maintain current operating system and application patches to include operating systems, applications, Information Assurance Vulnerability Alert (IAVA), Information Assurance Vulnerability Manager (IAVM) and other mandated DoD/DoN requirements, support to establish/update/maintain measures necessary to protect the confidentiality, availability, integrity, authenticity and non-repudiation of IT enterprise assets to ensure information is protected against unauthorized access, disclosure, misuse, disruption or modification, support for administrative requirements to include formal and informal security documentation by Network Administrator, PMs, TMs and Application Owners.
- The place of performance may include both government site and contractor site in the following locations: Millington, TN, Great Lakes, IL, Atlanta, GA, Boston, MA, Chicago, IL, Cleveland, OH , Columbus, OH, Dallas, TX, Denver, CO, Houston, TX, Jacksonville, FL, Los Angeles, CA, Miami, FL, Detroit, MI, Minneapolis, MN, Nashville, TN, Newport, RI, New Orleans, LA, New York, NY, Norfolk, VA , Pensacola, FL , Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR, Raleigh, NC, Richmond, VA, San Antonio TX, San Diego, CA, San Francisco, CA, Seattle, WA, Saint Louis, MO, Lakehurst, NJ, Dahlgren, VA, Cherry Point/New River, NC, Kings Bay, GA, Mayport, FL, Ft. Walton Beach, FL, Milton, FL, Panama City, FL, Groton, CT, Little Rock, AR, Meridian, MS, Gulfport, MS, Biloxi, MS, Oklahoma City, OK, Pearl Harbor, HI, Yokosuka, Japan, Santa Rita, Guam, Camp Pendleton, CA, Ventura, CA, Lemoore, CA, and Washington, DC. Location of work will be specified at the task order level.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: March 05,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$