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SW-39541 - USA (Rhode Island) - Tax Collection Software - Deadline December 30,2020

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Posted Date : December 20,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-39541
Government Authority located in Rhode Island; USA based organization looking for expert vendor for tax collection software.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide tax collection software
o be capable of multi-user access which allows users to read or write to any part of the system simultaneously.
o allows real time data entry with security capabilities available to restrict access to various junctions required.
o provides data integrity, efficient and accurate data retrieval.
o be available to multiple users for concurrent operation of the system.
o have built-in file and record locking capabilities to prevent simultaneous updating of records.
o permit users to select data elements from the entire data base and report writing programs are able to do basic computations such as add, subtract, multiply, divide, and allow for multiple comparison types, including combinations of “and/or” logic.
o allow Town employees to be able to quickly provide taxpayers complete and accurate information on tax payer accounts.
o provide an integrated account lookup system within the main posting screen allowing the Town employee to lookup multiple accounts simultaneously.
o provide unlimited history of receivables and payments on all accounts.
o allow payments on both an account and detail level.
o provide user definable receivable types and receivable groups.
o aid the process of transferring balances from one account to another
o permanently store accounts in an archive system.
o calculate penalty due for a particular account as of a user-defined date and also a per diem statement.
o allow penalty rates to vary from year to year.
o include a provision for scanning bar codes from tax bills.
o contain an unlimited number of flags that can be used to mark various accounts/receivables and produce reports based on those flags. Flags must also be able to store numeric, character, date or logical data types.
o allow storage of descriptive information relating to each receivable including those from previous years.
o allow multiple abatements per account per year.
o provide an easy to use interface for posting sessions.
o allow an interface with the State of Rhode Island Tax Offset Program.
o allow for an interface with the State of Rhode Island Department of Motor Vehicles for the automated processing of blocks and clears (RIMS).
o contain alerts/notifications to accounts with notes associated.
o allow modifications of items such as account numbers, receivable maintenance, multiple abatements, mailing address and item descriptions.
o include the capability to apply payments to the oldest account first and within the account, pay penalty then principal.
o correspond payments collected to a batch number that with then correspond to reports and bank deposit.
o include look-up criteria by account number, current owners name, parcel identifier and property location.
o support transferring of payments from one account to another in the event of a processing error.
o allow users to reprint transaction receipts.
o support and integrated ACH/EFT for customers that want payments automatically deducted from their checking/savings accounts with automatically generated e-mails.
o include a reporting system to show starting balances, payments received and summarize current collection status. As well as flexible reporting by batch and date paid, posting summaries and batch totals, trial balance report, and special transactions detailing abatements, transfers, adjustments and new receivables.
o include customizable form letters for delinquency notices.
o include reports of overpaid accounts and accounts with balances less than a specified amount.
o be capable of locking batches to prevent transactions outside of a specified date range.
o support an on-line based inquiry system for escrow agencies and banks to review balances.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 30,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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