Posted Date : June 16,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-2696
Government Authority located in Jamestown, Rhode Island; USA based organization looking for expert vendor for information technology consulting services.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide IT services consultant to support its core business functions includes IT staff augmentation with full-time, on-site support and additional on-call support as needed to the government authority located in Jamestown, RI.
- The Authority is in the initial stages of defining a strategic plan. It envisions that the selected vendor will provide input into the plan and support the projects and tasks within the plan. The Authority’s goals are to be well-staffed, to manage proactively, to provide excellent customer service to its internal and external customers, to update and streamline its business IT systems, and to operate securely and with stability.
● Help desk support
● Desktop support
● System administration
● Network engineering and administration
● VOIP system support
● System monitoring and management
● Technical support and training
● Information security support
● IT project management
● Litigation hold and Data discovery requests
● Exchange on-line migration from POP main and Hybrid configuration experience
● Enterprise VMWare ESXi clustering and configurations
● VMView Desktop infrastructure
● Fiber Channel Switch Zoning and redundant Rings
● Dell Blade M1000e Systems
● Replication experience with VEEAM Backup and Replication systems
● Cisco Switch experience with VSS Clustering and Data Center Nexus configurations
● Clustered HA Dell NSA SonicWALL configuration
● Dell MXL Switch configuration and integration with Cisco Core
● Enterprise WAN routing
● Office 365 SharePoint Intranet design and implementations
● Windows Azure Website design and configuration
● Windows Azure DNS configuration
● Windows Azure and WordPress
● Website design and maintenance
● Full enterprise Disaster Recovery, Business Continuity, Replication and Colocation experience
● CISCO 3800 series, Wireless AP's and enterprise controllers.
● Enterprise ISCSI Design and troubleshooting
● Toll system IT technology design and troubleshooting
● P2V migrations into VmWare ESX clusters
● Provide 24/7 support for all competencies mentioned in the RFP Knowledgeable in the following areas: IOS and Android devices, VMWare products, Drupal Website Design, Windows Server 2012 R2, 2016 and 2019, Windows 7 and 10, Office 365, Exchange, Barracuda, Web Root, Sendgrid-blast email services, System Centerasset management, Zendesk-help desk ticketing, Tenable and PCI, PII, digital records retention and HIPPA compliance.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 18,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-2696
Government Authority located in Jamestown, Rhode Island; USA based organization looking for expert vendor for information technology consulting services.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide IT services consultant to support its core business functions includes IT staff augmentation with full-time, on-site support and additional on-call support as needed to the government authority located in Jamestown, RI.
- The Authority is in the initial stages of defining a strategic plan. It envisions that the selected vendor will provide input into the plan and support the projects and tasks within the plan. The Authority’s goals are to be well-staffed, to manage proactively, to provide excellent customer service to its internal and external customers, to update and streamline its business IT systems, and to operate securely and with stability.
● Help desk support
● Desktop support
● System administration
● Network engineering and administration
● VOIP system support
● System monitoring and management
● Technical support and training
● Information security support
● IT project management
● Litigation hold and Data discovery requests
● Exchange on-line migration from POP main and Hybrid configuration experience
● Enterprise VMWare ESXi clustering and configurations
● VMView Desktop infrastructure
● Fiber Channel Switch Zoning and redundant Rings
● Dell Blade M1000e Systems
● Replication experience with VEEAM Backup and Replication systems
● Cisco Switch experience with VSS Clustering and Data Center Nexus configurations
● Clustered HA Dell NSA SonicWALL configuration
● Dell MXL Switch configuration and integration with Cisco Core
● Enterprise WAN routing
● Office 365 SharePoint Intranet design and implementations
● Windows Azure Website design and configuration
● Windows Azure DNS configuration
● Windows Azure and WordPress
● Website design and maintenance
● Full enterprise Disaster Recovery, Business Continuity, Replication and Colocation experience
● CISCO 3800 series, Wireless AP's and enterprise controllers.
● Enterprise ISCSI Design and troubleshooting
● Toll system IT technology design and troubleshooting
● P2V migrations into VmWare ESX clusters
● Provide 24/7 support for all competencies mentioned in the RFP Knowledgeable in the following areas: IOS and Android devices, VMWare products, Drupal Website Design, Windows Server 2012 R2, 2016 and 2019, Windows 7 and 10, Office 365, Exchange, Barracuda, Web Root, Sendgrid-blast email services, System Centerasset management, Zendesk-help desk ticketing, Tenable and PCI, PII, digital records retention and HIPPA compliance.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 18,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$