TELCOM-0291 - USA (Rhode Island) - Telecommunications Systems Maintenance and Upgrade Services - Deadline December 2,2019

Posted Date : November 06,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : TELCOM-0291
Government authority located in Rhode Island, USA; based organization looking for expert vendor for telecommunications systems maintenance and upgrade services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide telecommunications systems maintenance and upgrade services to support its Avaya telephone systems and ancillary equipment to the government authority located in Rhode Island.
- VoIP capability and IP/SIP trunking, including any needed software/hardware updates to bring the existing RIC phone system to current releases of all hardware and software and retire all equipment not fully supported by manufacturer
- inability to use one or more of the switchboard consoles,
- inability of Contact Center to receive and/or process incoming calls
- Alarms related to fuses, any software, internodes links, and battery charger
- Reduced functionality, due to any real-time system failure
- Upgrade of Avaya to current release including any needed hardware and software.
(2) All questions must be submitted no later than November 14, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 02,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$