Vendor needs to provide business process excellence and reengineering services to the government authority located in Rhode Island.– These programs include but are not limited to the state temporary assistance for needy family’s program, child care assistance program, supplemental nutrition assistance program, long term services and supports, general public assistance and medicaid programs.– Develop and recommend short, intermediate, and long–term process changes and improvements in the business model to increase family access.– Develop an implementation plan for business model, which must include a robust implementations strategy, with a joint training plan and training materials with the training teams.– Conduct pilot implementations of the business model, including joint training and workshops for supervisors and staff.– Provide detailed performance measures for management and supervisors, including templates and tools for continued tracking.– Develop a communication plan for internal and external audiences on the project, timelines, scope and measures.
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