(1) Vendor needs to provide rescue billing services.– To update billing, collection, and accounts receivable records daily and to ensure the accuracy of transactions posted to the billing database. (accounts receivable records should be classified by collection categories – i.e. Medicare, Medicaid, Blue Cross, Self–Pay, etc.)– To account for, report all contractual adjustments, and record accordingly after the applicable payments have been received.– To provide customer service support for all billing inquiries and requests for information via phone, email and mail.– Any payments received directly by the administrator (including payments by credit card) will be deposited by the administrator into the town’s agency daily and documentation for those deposits will be forwarded to the town finance department.– Also, the town will pay the administrative fee monthly, based upon a percentage of the reported collection total net of payments received from the collection agency.– This report should reflect the beginning accounts receivable balance, total monthly billings, monthly collections, monthly adjustments, and the ending accounts receivable balance for each individual insurer or other payer.(2) All questions must be submitted no later than September 25,2024
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