(1) Vendor needs to provide social media software.– Monitor and manage multiple social media channels from one platform with an easy–to–navigate dashboard (Facebook, Twitter, LinkedIn, Instagram and YouTube).– Provide time–delayed posting of different types of content to multiple social networks.– Customize image sizes–based types of posts (stories, reels, etc.) on specific platforms.– Upload videos of varying lengths and customize thumbnails for posts and reels.– Post the same content to multiple social networks at once from a single interface.– Mine, aggregate and summarize actionable information from social media.– Monitor and report follower demographics.– Archive social interactions for analysis and compliance purposes (e.g. time stamp for e–discovery).– Mobile access compatible with all popular mobile browsers.– Smartphone and tablet application for Apple and Android devices.– If the solution can integrate with any customer relationship management (CRM) solutions.– Modern capabilities for interfacing third‐party systems including APIs, web services and upload or download.– Central, cloud‐based, secure and accessible data storage systems.(2) All question must be submitted no later than September 05, 2024.(3) A contract period will be for one year.
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