(1) Vendor needs to provide accounts receivable management services to the government authority located in Woonsocket, RI.– Providing a turn–key solution to manage the accounts receivable functions for the City’s retired pensioners.– Transition should be seamless to the customer while utilizing automated technology for billing processes i.e. billing, collecting, and reporting.– To provide each pension recipient, annually, with a 12–month payment book i.e. Coupon, Voucher, etc. that will at a minimum include the pensioner’s name, account number, payment amount due for the month, due date, the mail to address and a retainable payment stub for the pensioner to retain for their records.– Collect, process, and record all monies received from pensioners regardless of payment type: Check, Credit Card, Cash.– Generate a consolidated Receivables check monthly, for all cleared receivables collected in each Collection Period.– Follow up on any past due accounts.(2) All questions must be submitted no later than July 17,2024.(3) The contract period will be for three years.
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