Posted Date : December 01,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-64109
Government Authority located in Rhode Island; USA, based organization looking for expert vendor for utility billing system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide utility billing system to generate timely and accurate water and sewer bills.
- allows the City’s customers to pay bills online, and they can create accounts and view previous bills, review consumption, and maintain payment history
- solution would enable field technicians to complete service orders on a mobile device, eliminating the need for paperwork orders.
- application should include a full‐service customer web portal for customers to have the ability to pay their utility bills, set up automatic payments, view billing history, consumption history and update their contact information
- system should have in‐depth reporting capabilities, and the reports should be exportable to other formats, such as Excel, for ease of use
- ability to email bills and improving the automation and streamlining of the utility billing process, and providing account billing history to customers.
- system must include an integrated system to support a physical cashier’s station with a barcode scanner, cash drawer, and credit card terminal.
- customer online portal shall support online payment processing for regular and automatic payments by credit card or check and be able to store customer payment information.
- system must support electronic service orders with real-time updates to the customer database.
- system must provide audit tracing functionality to track changes within the system.
(2) All questions must be submitted no later than December 12, 2022.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 06,2023
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-64109
Government Authority located in Rhode Island; USA, based organization looking for expert vendor for utility billing system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide utility billing system to generate timely and accurate water and sewer bills.
- allows the City’s customers to pay bills online, and they can create accounts and view previous bills, review consumption, and maintain payment history
- solution would enable field technicians to complete service orders on a mobile device, eliminating the need for paperwork orders.
- application should include a full‐service customer web portal for customers to have the ability to pay their utility bills, set up automatic payments, view billing history, consumption history and update their contact information
- system should have in‐depth reporting capabilities, and the reports should be exportable to other formats, such as Excel, for ease of use
- ability to email bills and improving the automation and streamlining of the utility billing process, and providing account billing history to customers.
- system must include an integrated system to support a physical cashier’s station with a barcode scanner, cash drawer, and credit card terminal.
- customer online portal shall support online payment processing for regular and automatic payments by credit card or check and be able to store customer payment information.
- system must support electronic service orders with real-time updates to the customer database.
- system must provide audit tracing functionality to track changes within the system.
(2) All questions must be submitted no later than December 12, 2022.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 06,2023
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$