ITES-4785 - USA (Coventry, Rhode Island) - IT Managed Service - Deadline December 13,2022

Posted Date : November 11,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-4785
Government Authority located in Coventry, Rhode Island; USA based organization looking for expert vendor for IT managed service.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide IT managed service to the government authority located in Coventry, RI.
- Help desk support
- Server and network system monitoring
- Patch management services and preventative maintenance
- Business continuity and disaster recovery
- Remote backup
- Email system management
- Antivirus, antispam and antispyware protection
- Security systems monitoring
- Vendor management
- Warranty and asset inventory management
- Software licensing control
- Procurement management
- PC deployment
- Desktop and laptop support
- Desktop software standardization and software licensing and upgrades
- Lifecycle management of hardware units
- Break fixes and installation
- Mobile device support
- Technology strategy planning
- Account management
- Project management
- Solution design
- IT policy review and development
- Hosting
- Onboarding and offboarding staff
- Multi-factor authentication (MFA)
- End-user security awareness training
- Vulnerability testing
(2) Contract term will be three years.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
NA
Budget :
Deadline to Submit Proposals: December 13,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$