Posted Date : November 11,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : EXTRA-15354
Government authority located in Providence, Rhode Island; USA based organization looking for expert vendor for homeowner assistance support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide homeowner assistance support services to the government authority located in Providence, RI.
• Provide direct one-on-one assistance (virtual and in-person) to homeowners to help them apply to the program;
• Facilitate the completion of applications, successful uploading of documents, and assist in obtaining application verification documents as needed;
• Assist in navigating the online application portal and ensure applicants understand the documentation and information requirements;
• Answer applicant questions and provide support to homeowners who do not have internet access or the ability to upload documents;
• Maintain the technological and infrastructure capacity to offer access to the online portal to applicants and ensure all homeowners have equal access to the online application;
• Provide follow up to homeowners as needed;
• Maintain bilingual or multi-lingual accommodation to convey eligibility requirements and assist persons with limited English proficiency during the application process;
• Design an outreach plan that includes how you will address the needs of vulnerable and underserved populations, including the needs of specific at-risk racial and ethnic groups and persons with disabilities;
• Identify, engage, and refer state homeowners to the homeowner assistance fund state website application and provide assistance as needed;
• Develop specific strategies for outreach to geographic areas and populations that are difficult to reach and/or represent populations with barriers to access;
• Identify and establish on-site locations where people who might not typically frequent social service organizations would gather (court house, farmers markets, churches, community centers etc.);
• Describe how outreach activities and campaigns will be coordinated with appropriate state and local level entities;
(2) All questions must be submitted no later than November 16, 2021.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite.
Budget :
Deadline to Submit Proposals: November 30,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : EXTRA-15354
Government authority located in Providence, Rhode Island; USA based organization looking for expert vendor for homeowner assistance support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide homeowner assistance support services to the government authority located in Providence, RI.
• Provide direct one-on-one assistance (virtual and in-person) to homeowners to help them apply to the program;
• Facilitate the completion of applications, successful uploading of documents, and assist in obtaining application verification documents as needed;
• Assist in navigating the online application portal and ensure applicants understand the documentation and information requirements;
• Answer applicant questions and provide support to homeowners who do not have internet access or the ability to upload documents;
• Maintain the technological and infrastructure capacity to offer access to the online portal to applicants and ensure all homeowners have equal access to the online application;
• Provide follow up to homeowners as needed;
• Maintain bilingual or multi-lingual accommodation to convey eligibility requirements and assist persons with limited English proficiency during the application process;
• Design an outreach plan that includes how you will address the needs of vulnerable and underserved populations, including the needs of specific at-risk racial and ethnic groups and persons with disabilities;
• Identify, engage, and refer state homeowners to the homeowner assistance fund state website application and provide assistance as needed;
• Develop specific strategies for outreach to geographic areas and populations that are difficult to reach and/or represent populations with barriers to access;
• Identify and establish on-site locations where people who might not typically frequent social service organizations would gather (court house, farmers markets, churches, community centers etc.);
• Describe how outreach activities and campaigns will be coordinated with appropriate state and local level entities;
(2) All questions must be submitted no later than November 16, 2021.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite.
Budget :
Deadline to Submit Proposals: November 30,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$